Beau Haefke

224 Ridgestone Trl, Poplar Grove, IL 61065− 815-505-2675 – beauandcarynhaefke@yahoo.com

Objective

Utilize my abilities and experience to benefit whatever company I work for while continuing to learn and improve my skillset.

Experience

Optical Bonding Production Supervisor & Electronics Service Support Supervisor

Global Display Solutions, Inc., Rockford, IL

ISO 9001:13485 Company

October 2008 –Present

  Responsible for the daily production of optically bonded LCD panels as well as service of all electronics displays in the North American market.  Oversee 2 departments with 4 leads and 15 associates.  Creates weekly production schedule, sets production goals, and provides updated reports on production to management.    Responsible for achieving efficiency and quality goals on a weekly, monthly and yearly basis.  Responsible for hiring, training, disciplining and firing of personnel in department.  Works regularly with Microsoft office and is proficient with those programs.  Familiar with inventory control and management, including AS400 and Macola.  Have written several procedures for our ISO documentation.

Electronics Repair Technician

Universal Hospital Services, Loves Park, IL

ISO 9001 certified compnay

January 2006 – October 2008

Repair and maintenance of medical electronics equipment.

Soldering to the component level, including surface mount.

Use of multi-meters, oscilloscopes and ground test equipment.

Intensive testing required for all equipment.

Data Entry in to a national database.

Parts requests.

Network Support Specialist

Federated Group, Inc., Arlington Heights, IL

March 2001 – June 2005

Responsible for the repair and maintenance of several hundred PC and laptop computers

Maintained a database of all computers and equipment as well as open service tickets.

Troubleshot all computer related issues and network problems.

Implemented remote access software and automated installation processes that improved my personal efficiency by hours each day.

Service Technician (Pre Geek Squad)

Best Buy, Rockford, IL

June 1998 – March 2001

Responsible for the set up and repair of consumer desktops, laptop, printers and networks.

 Worked with both hardware and software from DOS, Windows 3.1 to Window 2000, troubleshot all issues in these environments.

Improved department efficiency through the use of the internet and troubleshooting programs that helped guide repair efforts.

Shift Manager

McDonalds, Huntley, IL

November 1994 – August 1997

Oversaw crew during regular business hours.

Scheduling

Training

Inventory

Understood and performed well at all stations in the store.

Education

Certifications

Bachelor of Electronics Engineering

ITT Technical Institute, Mt. Prospect, IL

August 2001

  Completed 4 years of study in 3 years with the second highest GPA of my class. 

Schooled year round while maintaining a full time job.

Completed several class projects, including the sole circuit designer for a functional “Battle Bot” as a final project. 

Learned skills in basic C++ programming, PLC, circuit logic, circuit design, soldering, radio frequencies, CAD.

National Technical Vocational Honor Society member.                      

A+ Certified.

Software Experience

References

DOS, Windows all versions, Microsoft Office, Open Office, AS400, Macola, Crystal Reports, Windows Servers, MAC OS, Most Networking setup, Novell, C++, HTML, Web Design, Agile, Track-IT!, VNC, can figure out/work with most software systems.

References are available on request.